Privacy Policy

Privacy Policy – Jordaine

At Jordaine, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website, jordaine.com ("Site").

Personal Information We Collect

a. Device Information

When you visit our Site, we automatically collect certain information about your device, including:

  • Your browser type
  • IP address
  • Time zone
  • Cookies installed on your device
  • Browsing activity (pages viewed, products searched, referring websites or search terms, and how you interact with our Site)

This information is referred to as “Device Information.”

We collect Device Information using technologies such as:

  • Cookies – Small data files stored on your device. Learn more and manage preferences at www.allaboutcookies.org.
  • Log Files – Track activity and collect data including your IP address, browser type, ISP, referring/exit pages, and timestamps.
  • Web Beacons / Tags / Pixels – Electronic files used to understand how you navigate the Site.

b. Order Information

When you make or attempt to make a purchase, we collect:

  • Full name
  • Billing and shipping addresses
  • Payment information (credit card, PayPal, etc.)
  • Email address
  • Phone number

This is referred to as “Order Information.”

“Personal Information” as used in this policy includes both Device Information and Order Information.

How We Use Your Personal Information

We use the information we collect to:

  • Process your orders (including payment, shipping, confirmations, and invoices)
  • Communicate with you about your order
  • Detect and prevent fraud or potential risks
  • Improve our website, services, and user experience
  • Send promotional or marketing content based on your preferences

Our third-party logistics and supplier partners receive the necessary information to fulfill and deliver your order. Because we work with multiple partners, your order may come from different suppliers. To find out which partner fulfilled your order, please contact us.

We also use Device Information to analyze website performance, customer behavior, and marketing campaign success.

Currency Detection & Location-Based Services

By using our website, you agree to allow third parties to process your IP address to determine your location for currency conversion purposes.
This currency preference is stored in a session cookie (a temporary file that expires when your browser is closed), ensuring that prices are displayed consistently in your local currency throughout your visit.

SMS Marketing & Notifications

By providing your phone number during checkout or while browsing the site, you consent to receive:

  • Order-related SMS notifications (e.g., order updates, abandoned cart reminders)
  • Marketing SMS messages (up to 6 per month)

Consent is not a condition for making a purchase.
To unsubscribe, reply STOP to any message or follow the unsubscribe link provided. Other forms of unsubscribing will not be considered valid. Standard messaging and data rates may apply.

Need help? Reply AIDE to any message or contact us at info@jordaine.com.

Sharing Your Information

We share your personal information with trusted third parties only when necessary to:

  • Operate our website (e.g., Shopify, WordPress, or similar platforms)
  • Analyze data (e.g., Google Analytics)
  • Fulfill your order (e.g., suppliers, shipping partners)

Third-party privacy policies:

  • Shopify Privacy Policy
  • WordPress Privacy Policy
  • Google Privacy Policy

You can opt out of Google Analytics here:
Google Analytics Opt-Out

We may also disclose your information if required by law, regulation, legal process, or governmental request.

Behavioral Advertising

We may use your personal information to serve you targeted ads or marketing communications that match your interests.

To learn more or manage ad preferences, visit:

  • Network Advertising Initiative
  • Facebook Ad Settings
  • Google Ad Settings
  • Bing Ad Preferences
  • Digital Advertising Alliance Opt-Out

Do Not Track

Please note that we do not alter our data collection practices in response to Do Not Track (DNT) browser signals.

Your Rights (EU Residents)

If you are located in the European Union, you have the right to:

  • Access the personal data we hold about you
  • Correct, update, or delete your data
  • Object to or restrict certain types of processing

To exercise these rights, please contact us at info@jordaine.com.

We process your information to fulfill contractual obligations (e.g., completing your purchase) or pursue our legitimate business interests.

Please be aware that your data may be transferred outside the EU, including to the United States and Canada.

Data Retention

We retain your order information for our records unless and until you ask us to delete it.

Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Updates will be posted on this page with an updated "Last Updated" date.

Minors

This website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

Contact Us

If you have questions, concerns, or wish to make a complaint about how your data is handled, please contact us:

Company Information
Company Name: ELEVATE STRATEGY CONSULTING LTD
Company Address: 6 Orpington Grove, Shenley Brook End, Milton Keynes, England, MK5 7HL
Registration Number: 16190956
Email-address: info@jordaine.com
Contact Number: (+44) 7877439730